Policies & Policy Forms

Complaints PolicyPlease read this policy carefully before making a complaint
Appeals PolicyThis policy applies to administrative and assessment appeals - please read it carefully before lodging an appeal
Complaints and Appeals formUse this form if you would like to lodge a complaint or an appeal
Refund requestUse this form to request a refund (please refer to the Learner Handbook for terms and conditions)
Credit Transfer ApplicationsContact us if you are unsure about when to use this form
Privacy Policy

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